FTP Site Information

Citilabs maintains a File Transfer Protocol (FTP) site for users to download software updates and files of interest. This site is also available for users to upload files for Citilabs staff.

FTP Address
The Citilabs FTP site can be reached by using one of the popular Web browsers like the one you are using to view this page. Click on one of the following links or type one of the following address in your web browser's location or URL field:

ftp://anonymous@ftp.citilabsftp.com/outgoing
(for downloading)


ftp://anonymous@ftp.citilabsftp.com/incoming
(for uploading)

The /ftp/incoming directory is where users can upload files for Citilabs staff. Files may not be deleted from this directory. If you are uploading a file to the incoming directory, please use a program such as WinZip to consolidate all data files and directories into a single file.

FTP Access
Downloading files is easily accomplished using any popular Web browser or FTP software. Uploading files to the /incoming directory requires that a user to log into the Citilabs FTP site with the anonymous account. This is the easiest kind of login but if you have never done it before keep in mind that you will need two pieces of information:

Site Name
citilabsftp.com

User name
anonymous

The "user name" field is sometimes filled in by the software for you. If this is not the case, you must be sure to fill these entries in. If you are behind a firewall, please consult your system administrator on how to FTP through the firewall.
Some users may experience problems with uploading files with long filenames. In that case, renaming them to 8.3 format may solve the problem.

FTP Software
Citilabs has received feed back from users that virtually all browsers and software from internet providers (such as America Online and Compuserve) have been able to download files from this site. However, there have been problems uploading files with both Netscape and Microsoft Internet Explorer software. These problems arise from the fact that users have not been able to set their user name and password for anonymous ftp login. If you need to upload files then we recommend that FTP software be used for this task. Two good products are:

FTP Explorer
WS FTP
FileZilla Client

If you need more information about using our FTP site, please send an e-mail to Ken Vaughn :
kvaughn@citilabs.com